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17 Years Intelligent Monitoring Equipment Manufacturer — Let Safety Guard the World.

Is there any additional support?

2026-06-16

We provide industry information, sales techniques, and online and offline marketing planning support.

How long is the warranty? How fast is the after-sales response?

How long is the lead time for customized orders? Can overseas customs clearance be done?

Related questions

How long is the lead time for customized orders? Can overseas customs clearance be done?

Custom orders take 15-20 days (adjusted according to requirements); we can provide a complete set of export customs clearance documents.

How long is the warranty? How fast is the after-sales response?

2-year warranty (better than the industry average), after-sales response within 4 hours.

What if the shipping cost is high?

For SWGJ brand purchases or large-volume orders, we can cover part of the shipping costs.

Are the prices competitive? Are there discounts?

We guarantee the lowest price in the industry; if the price is higher, we will refund the full amount. Bulk purchases enjoy tiered discounts.

Can I apply for samples?

3-4 popular products are available for free samples each month; only a small shipping cost is required.

Can you provide an inventory catalog and actual product photos?

Contact customer service to obtain the latest inventory catalog and actual product photos.

GET IN TOUCH WITH Us

We specialize in video surveillance, with extensive experience in R&D, production, sales, and technical services, and we are a full-range original manufacturer of security equipment.

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Contact Us

Contact person: Bin
Tel: +86 155 8895 9757
Email: info@swgjcamera.com
Add: Lixia District, Jinan City, Shandong Province

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